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Dreadful Problematic and On going Part 4  XML
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[Post New]04/26/2007 10:52:41
    Subject: Dreadful Problematic and On going Part 4
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tokyo_katie



Joined: 04/26/2007 09:59:29
Messages: 5
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Cont from part 3

April 23rd – An email from Nancy
“We apologize for the inconvenience occurred with your order. We have to confirm that FedEx provides a refund for the lost package First before sending another order. I'll check if we're ready to send you another dictionary. Please let me know if you're still interested in it.”

ARRRRRRRRRGGGGGG I call and say no I want a refund I have had enough, Nancy apologies for the issue and promises my order WILL be with me by Thursday. I say okay because I am an clearly an idiot.

April 26th – Well it arrived – a parcel from Fed-Ex …… with my ECTACO English <-> Japanese Partner EJ400Tand headphones.

Excuse me where is the Lingvosoft Japanese Platinum Pack I was promised as compensation back on April 9th ?????????????
[Post New]05/10/2007 02:53:01
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valyar



Joined: 03/03/2006 08:25:28
Messages: 347
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Dear Katie,

Please find my reply to this post in Part 5 of a similar topic.
https://www.ectaco.com/ectaco-posts/list/8101.page

Best regards,
Val Reaves,
Sales Manager,
ECTACO, Inc.
mailto:sales@ectaco.com
http://www.ectaco.com

This message was edited 1 time. Last update was at 05/24/2007 04:22:57
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