[Logo]
  [Search] Search   [Recent Topics] Recent Topics   [Hottest Topics] Hottest Topics   [Members]  Member Listing   [Groups] Back to home page 
Forum rules     [Register] Register /  [Login] Login 
        Now, by registering on our forum you get a chance to receive giveaway offers, valuable discounts and other great deals! There is no obligation to buy anything - just register and contribute to the forum to take advantage of this great opportunity.
HTC 621 does not recognise chinese (Mandarin) audio file  XML
Forum Index » Other
Author Message
[Post New]03/25/2009 23:39:40
    Subject: HTC 621 does not recognise chinese (Mandarin) audio file
[Up]
renaldomcl



Joined: 03/25/2009 23:07:08
Messages: 2
Offline
I have been trying several trial versions of the Chinese phrasebook for MS Smartphones (specifically the HTC621). The Cantonese version loaded and worked on my first attempt allowing both English/Chinese (Cantonese) audio to be heard. I also tried to load the English/Chinese (Mandarin) version with no success. The English audio works perfectly however the Chinese (Mandarin) does not. When an english phrase is selected the Chinese (Mandarin) audio prompts with the error message "audio file not loaded". I have tried several times to load/uninstall/reload the mandarin version with no success in getting the chinese audio to be played. In all my attempts to load the Mandarin software I always received a successful load message.
Any ideas why my HTC 621 is not accessing the Mandarin audio file successfully???
renaldomcl
[Post New]03/26/2009 08:49:23
    Subject:
[Up]
valyar



Joined: 03/03/2006 08:25:28
Messages: 347
Offline
Dear Sir / Madam,

Please let us know a full name of the operating system that you have on your Smartphone.

Also, did you try to install the software on a storage card or to the main memory?

Best regards,
Val Reaves,
Sales Manager,
ECTACO, Inc.
mailto:sales@ectaco.com
http://www.ectaco.com
[Email]
[Post New]03/26/2009 15:03:26
    Subject: Mandarin Audio files loading but not played
[Up]
renaldomcl



Joined: 03/25/2009 23:07:08
Messages: 2
Offline
The details of my phone are:

HTC model S621. Windows Mobile 6 Standard CS OS 5.2.1238 (Build 17745.0.2.3)

Your web site supports MS mobile version 5 for the Mandarin phrasebook.
(the Cantonese/English version loads and runs very well in my V6 phone!).

I have loaded and uninstalled the phrasebook several times both in main memory and on the memory card with the same result.

Regards
renaldomcl
[Post New]03/27/2009 06:29:22
    Subject:
[Up]
valyar



Joined: 03/03/2006 08:25:28
Messages: 347
Offline
Dear Sir / Madam,

Unfortunately, the LingvoSoft Talking PhraseBook 2006 English <-> Chinese Mandarin Simplified for MS Smartphone is not compatible with the Windows Mobile 6.0 version of MS Smartphone.

Please review the system requirements for the software online at
https://www.ectaco.com/LingvoSoft-Talking-PhraseBook-English-Chinese-Mandarin-Simplified-for-MS-Smartphone/

You may subscribe to our newsletter to be the first one to know when we release any Windows Mobile 6.0 compatible software for MS Smartphone. The online subscription form can be filled out at
https://www.ectaco.com/news

Best regards,
Val Reaves,
Sales Manager,
ECTACO, Inc.
mailto:sales@ectaco.com
http://www.ectaco.com
[Email]
 
Forum Index » Other
Go to: