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FAQ on ECTACO® jetBook® COLOR update

If your jetBook® COLOR has any issues with updating you may have to re-format the hard drive on your device. Here's how.

  1. Turn the JBC on with the power button.
  2. Look for the Blue light under the OK button. If this light comes on the jetBook operating system is functional. If not, try to charge the unit.
  3. Contact the jetBook Color to your PC with the USB cable.
  4. Go to 'My Computer'. Locate the disk referring to the JBC internal memory.
  5. IMPORTANT: Make 100% sure you are formatting the right disk. Formatting the wrong disk could delete date on another device you have connected.
  6. Right click on the disk and select 'Format'
  7. Under File system select 'FAT32'
  8. After it is done, re install the firmware ONLY. It is STEP 2 of this guide

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