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Jetbook Color  XML
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Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
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mod186k1 wrote:Hello,
why the PDF I attached doesn't show properly on Jetbook Color? Infact if you open it on PC and then in JBC, you will notice that the cover picture is missing.

Why?


Hi,

For the attachment i only see a one page PDF. Is there supposed to be more?

Jerry C,
Ectaco Inc
www.ectaco.com


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mod186k1


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Joined: 03/01/2012 09:59:09
Messages: 20
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It's correct.
I extracted the page with the problem (the original PDF is huge)

AM
Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
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mod186k1 wrote:It's correct.
I extracted the page with the problem (the original PDF is huge)


That's interesting, you are correct. I tried the file and it does not work. (only shows text). Also, i tried to save it as an optimized PDF from my PC and received the error message 'The PDF Document contained image masks that were not down-sampled."

As a work around i saved it as a JPG and it worked OK.

I will pass this to development, hopefully they can see what the issue is.

Jerry C,
Ectaco Inc
www.ectaco.com


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mod186k1


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Joined: 03/01/2012 09:59:09
Messages: 20
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I hope they could fix it.

Thank you

AM
brianbarian


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Joined: 02/09/2012 15:36:31
Messages: 27
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Hi Jerry,

My JBC has hung - won't reset and won't power down. It's stuck in the main menu and the stylus icon is red x'd whether the stylus is in it's holder or not.

I'm not paying shipping again from Ireland to the USA for another replacement.

Brian
brianbarian


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Joined: 02/09/2012 15:36:31
Messages: 27
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the blue light blinks for about five seconds when I attempt reset or power off
Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
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brianbarian wrote:the blue light blinks for about five seconds when I attempt reset or power off


Wait for the battery to drain completely. Remove any micro SD card inside. Plug it into a power source and hit reset.

If that does not work you can try to reload the firmware.

If still no luck, plug it into your PC and reformat the hard drive and then reload the firmware.

Jerry C,
Ectaco Inc
www.ectaco.com


Please make sure you review each threads unique RULES before posting.
mod186k1


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Joined: 03/01/2012 09:59:09
Messages: 20
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Hi Jerry,
is there any chance to take note (scribbled and/or textual) and "mark for summary" even on epub document?

AM
Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
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mod186k1 wrote:Hi Jerry,
is there any chance to take note (scribbled and/or textual) and "mark for summary" even on epub document?



Hey,

Not that i know of unfortunately, is seems like that feature is only for books of a certain format.

Jerry C,
Ectaco Inc
www.ectaco.com


Please make sure you review each threads unique RULES before posting.
mod186k1


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Joined: 03/01/2012 09:59:09
Messages: 20
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Hi Jerry,
I added a feed in "internet library" by clicking on Menu->Add

Of course the new feed doesn't work. But it is not the problem. The real trouble is that the original feed (for example the www.zone4iphone.ru) have stopped to work!

Before adding the new feed I was able to fech books from zone4iphone (for example) in fact I downloaded "Fat Vampire: A Never Coming of Age Story" and I am certainly that I don't change anything (a part adding a new site using Add function directly on my JBC).

How can resolve this problem?

AM
Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
Offline

mod186k1 wrote:Hi Jerry,
I added a feed in "internet library" by clicking on Menu->Add

Of course the new feed doesn't work. But it is not the problem. The real trouble is that the original feed (for example the www.zone4iphone.ru) have stopped to work!

Before adding the new feed I was able to fech books from zone4iphone (for example) in fact I downloaded "Fat Vampire: A Never Coming of Age Story" and I am certainly that I don't change anything (a part adding a new site using Add function directly on my JBC).

How can resolve this problem?


Hi,

Unfortunately i don't have much experience with the internet library section. I would contact support directly. You can call 1-728-728-3605 or email support@ectaco.com

Note: we are just hours away from being hit with a large hurricane in NY so excuse any delayed responses.

Jerry C,
Ectaco Inc
www.ectaco.com


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shah01


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Joined: 10/16/2014 00:50:47
Messages: 1
Location: http://www.zipcodedownload.com/Products/Product/Z5Basic/Standard/Overview
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tnx a lot for helpful information

http://www.zipcodedownload.com/Products/Product/Z5Basic/Standard/Overview
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