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New jetBook Lite still locked up  XML
Forum Index » jetBooks
Author Message

Joined: 04/18/2010 20:10:02
Messages: 6

Tried all suggestions found here, the manual and email. Nothing works.

In an email I was given a contact number in New York.

"Thank you for your mail.

Please contact our New York office. They will provide answers to your questions.

Customer Service Department - Roksolana


1-718-728-6110 (ext.203)
mailto: Roksolana@ectaco.com"

Cannot get through on phone. Even put it on auto-dial from 10am central time to 3 pm central time. Always busy.

I am trying to get a refund from Amazon but it sounds doubtful at this point. I've had the jetbook for 32 days.

Joined: 02/19/2008 04:12:34
Messages: 473

Email to phil@ectaco.com your problem and you will get response within 4-8 business hours.

Best Regards,

Phil - technical support

Ectaco INC
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