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Hi. I have purchased a iTravel handheld translator with model no. iTRAVEL TL-6. After six months it malfunctioned (the touchpad is faulty) and I intend to send it for repair.
So my question is: What is the addresses of the repair centres (or service centres) in the States and in China? I have lost my manual and I couldn't find the addresses on the website.
please describe your issue in more details. If you are saying that when you press one key it gives you another one, then simply restart device, redo calibration, and enjoy it.
anyway our address:
us:
Ectaco, inc.
31-21 31st street
LIC, NY, 11106
718-728-6110