[Logo]
  [Search] Search   [Recent Topics] Recent Topics   [Hottest Topics] Hottest Topics   [Members]  Member Listing   [Groups] Back to home page 
Forum rules     [Register] Register / 
[Login] Login 
        Now, by registering on our forum you get a chance to receive giveaway offers, valuable discounts and other great deals! There is no obligation to buy anything - just register and contribute to the forum to take advantage of this great opportunity.
Jetbook Color - "Update done" ... but blank screen  XML
Forum Index » jetBooks
Author Message
scls19fr



Joined: 03/06/2012 02:14:05
Messages: 21
Offline

Hello,

I tried to update my JBC using
http://images.jetbook.net/upgrade/jbc/r1818/JBC_12_10_12_SPANISH.exe

After copying on a clean (fat formated) SD card and rebooting the device
I get this message "Update done"

After an other reboot "ECTACO Starting...." appears and nothing else (blank screen)

I don't know how to fix this !

Kind regards

S├ębastien
Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
Offline

scls19fr wrote:Hello,

I tried to update my JBC using
http://images.jetbook.net/upgrade/jbc/r1818/JBC_12_10_12_SPANISH.exe

After copying on a clean (fat formated) SD card and rebooting the device
I get this message "Update done"

After an other reboot "ECTACO Starting...." appears and nothing else (blank screen)

I don't know how to fix this !

Kind regards

S├ębastien


Hi Sebastien,

Thanks for the message. Ensure the device is charged properly and then reset it again. You wouldn't believe how many 'the product wont work' requests result in a discharged battery.

If it still does not work, i recommend re-loading the firmware on the unit.

If you are still facing difficulty, you can email tech@ectaco.com to see if they have any input on the matter. If it has been purchased within a year you would be under warranty.

Jerry C,
Ectaco Inc
www.ectaco.com


Please make sure you review each threads unique RULES before posting.
scls19fr



Joined: 03/06/2012 02:14:05
Messages: 21
Offline

I ever tried this.
Battery is (was) fully charged.
Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
Offline

scls19fr wrote:I ever tried this.
Battery is (was) fully charged.


Hey,

Ok, then i definitely recommend contacting the tech support team above. It is possible they have some further recommendations for you.


Jerry C,
Ectaco Inc
www.ectaco.com


Please make sure you review each threads unique RULES before posting.
 
Forum Index » jetBooks
Go to: