GSA Contract #GS-35F-0218R
NYC Department of Education Vendor# ECT040000
US CAGE - NATO Sup. Code 097N5
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Why does my registration key not work?

Were you unable to access the full database after entering the registration code?
It is possible that happened for one of the following reasons:
  • It is possible that you entered the registration key incorrectly.
  • If you bought several software products, be sure that you have entered the necessary key
  • The registration key must be entered entirely in capital letters. Please make sure this has been done.
  • It is possible that certain characters were confused with others (for example, 0 instead of the letter O)
  • If you ordered a registration key using a software ID, make sure the ID was entered correctly

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