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Please let me know full name of product that you are talking about?]]> http://www.ectaco.com/posts/preList/9623/13494.page http://www.ectaco.com/posts/preList/9623/13494.page GMT http://www.ectaco.com/posts/preList/9623/13517.page http://www.ectaco.com/posts/preList/9623/13517.page GMT
What kind of the mic do you use? Is it original mic/headset? How many incisions does it have on the jack? It should have 3 incisions.

Please note that you need to create a new profile for using external mic. Once it's done please check the settings and adjust the options.
Perhaps you need to tune the mic once again.

For more details you can refer to the iHELP tab of the user's guide which can be downloaded from this link:
ftp://81.3.156.146/iTRAVL_UM_ENG_web.pdf

Should you need any other assistance please let us know.

Thank you.
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