http://www.ectaco.com/posts/list/406.page JForum - http://www.jforum.net I own a Ectaco XM500 Multilanguage.
However, I noticed It didn't have Phrases, Verbs or idioms, so I downloaded a package of yours to replace the couple English-French and for having the English-French with Phrases and Verbs...
But the others languages has been erased !... I tried with the reset button but it only has now English-French when I had 126 languages in my device...
How could i have again the original options of my device ?? I suposed that if i replaced the languages english-french, It only would replace those ones and it wouldn't replace the othes

The serial of my XM500 is 50208363 Model No. 500T

Thanks for your help.

Alvaro ]]> http://www.ectaco.com/posts/preList/74641/78838.page http://www.ectaco.com/posts/preList/74641/78838.page GMT I own a Ectaco XM500 Multilanguage.
However, I noticed It didn't have Phrases, Verbs or idioms, so I downloaded a package of yours to replace the couple English-French and for having the English-French with Phrases and Verbs...
But the others languages has been erased !... I tried with the reset button but it only has now English-French when I had 126 languages in my device...
How could i have again the original options of my device ?? I suposed that if i replaced the languages english-french, It only would replace those ones and it wouldn't replace the othes

The serial of my XM500 is 50208363 Model No. 500T

Thanks for your help.

Alvaro [/quote]


Hi Alvaro,

The highlight of the XM500 is the amount of languages and the fact that it has a lot of abstract languages. It does not have phrases or some other features.

Please, get your order number on your invoice and call to our tech support at 718-728-3605 or email support@ectaco.com so they can resolve everything for you. Thanks. ]]> http://www.ectaco.com/posts/preList/74641/78842.page http://www.ectaco.com/posts/preList/74641/78842.page GMT http://www.ectaco.com/posts/preList/74641/78844.page http://www.ectaco.com/posts/preList/74641/78844.page GMT
Hey,

Our tech support team is usually able to help out with all products regardless of where they are purchased.

I actually recommend sending an email to support@ectaco.com rather then calling. The only reason is that the support team via email is very knowledgeable about software questions which this appears to be.

Hope this helps!

NOTE: I will be moving this question to the proper forum section within 48 hours. ]]> http://www.ectaco.com/posts/preList/74641/78845.page http://www.ectaco.com/posts/preList/74641/78845.page GMT