Touch Screen

I have ECTACO Partner ER900 Deluxe - English <-> Russian.
There is a problem, the touch screen stopped responding to the stylus. Reset to the device did not help. Hard reset did not help, too. Calibrate the screen fails, the screen is not responding. The device is controlled by the buttons, but it is very inconvenient. Pressing the stylus opens an entirely random application.

Yelena wrote:I have ECTACO Partner ER900 Deluxe - English <-> Russian.
There is a problem, the touch screen stopped responding to the stylus. Reset to the device did not help. Hard reset did not help, too. Calibrate the screen fails, the screen is not responding. The device is controlled by the buttons, but it is very inconvenient. Pressing the stylus opens an entirely random application.

Hey,

Thanks for the message, if a master reset (taking the battery out) did not solve the problem then it may be a hardware issue.

If the item was purchased within a year please contact our tech support for a warranty. You can call at 718-728-3605 or email support@ectaco.com

It is important to make sure the screen is not damaged, ad damage is not covered under the warranty.

Hope this helps!