[Logo]
  [Search] Search   [Recent Topics] Recent Topics   [Hottest Topics] Hottest Topics   [Members]  Member Listing   [Groups] Back to home page 
Forum rules     [Register] Register / 
[Login] Login 
        Now, by registering on our forum you get a chance to receive giveaway offers, valuable discounts and other great deals! There is no obligation to buy anything - just register and contribute to the forum to take advantage of this great opportunity.
Questions about Jetbook Color ereader 9"  XML
Forum Index » Ask a Professional
Author Message
sam53



Joined: 02/08/2012 15:30:12
Messages: 1
Offline

Two days ago I received my Jetbook Color ereader9", model EDU.12. I have few questions to ask.

1. While I am reading a book (pdf-format) and want to move to a new page or activate the menu to zoom in it freezes and the only way to unfreeze it is to shut it down and restart it.

2. In ECTACO web site it list many file formats that the ereader support: Adobe DRM 9.1, ePub, Mobi, PRC, RTF, TXT, PDF, FB2, djvu, JPG, Gif, PNG, BMP . In particular I tried to read a book in djvu format, but it gave me an error and said it can not open the file. I tried other books and the result is the same.

Appreciate you help in answering my questions.
Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
Offline

sam53 wrote:Two days ago I received my Jetbook Color ereader9", model EDU.12. I have few questions to ask.

1. While I am reading a book (pdf-format) and want to move to a new page or activate the menu to zoom in it freezes and the only way to unfreeze it is to shut it down and restart it.

2. In ECTACO web site it list many file formats that the ereader support: Adobe DRM 9.1, ePub, Mobi, PRC, RTF, TXT, PDF, FB2, djvu, JPG, Gif, PNG, BMP . In particular I tried to read a book in djvu format, but it gave me an error and said it can not open the file. I tried other books and the result is the same.

Appreciate you help in answering my questions.


Hi,

Thanks for the message, for the first issue please make sure it is not specific to just one pdf book.

I cant be sure about the second issue.

Please find the error message for the second issue and then contact tech support at support@ectaco.com

Hope this helps!

Jerry C,
Ectaco Inc
www.ectaco.com


Please make sure you review each threads unique RULES before posting.
 
Forum Index » Ask a Professional
Go to: