I own a Ectaco XM500 Multilanguage.
However, I noticed It didn't have Phrases, Verbs or idioms, so I downloaded a package of yours to replace the couple English-French and for having the English-French with Phrases and Verbs...
But the others languages has been erased !... I tried with the reset button but it only has now English-French when I had 126 languages in my device...
How could i have again the original options of my device ?? I suposed that if i replaced the languages english-french, It only would replace those ones and it wouldn't replace the othes
The serial of my XM500 is 50208363 Model No. 500T
Thanks for your help.
The highlight of the XM500 is the amount of languages and the fact that it has a lot of abstract languages. It does not have phrases or some other features.
Please, get your order number on your invoice and call to our tech support at 718-728-3605 or email firstname.lastname@example.org so they can resolve everything for you. Thanks.