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Trouble with Ectaco P900serial N P93006223  XML
Forum Index » Partner 900
Author Message
Rdellafo



Joined: 11/03/2011 18:16:05
Messages: 3
Offline

Hi, I have problem with the partner EGm900vHwEnglish<->German Talking Electronic Dictionary, I tried to recharge the battery when on the screen shows a window that it says: FATAL APPLICATION ERROR, Application launcher,exe has performed an illegal operation an will be shut down. If the problem persists, contact the program vendor. Program Launcher,exe. Exception:0xC0000005. Address 80134714. I will be, appreciate you help . Thank you.
Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
Offline

Rdellafo wrote:Hi, I have problem with the partner EGm900vHwEnglish<->German Talking Electronic Dictionary, I tried to recharge the battery when on the screen shows a window that it says: FATAL APPLICATION ERROR, Application launcher,exe has performed an illegal operation an will be shut down. If the problem persists, contact the program vendor. Program Launcher,exe. Exception:0xC0000005. Address 80134714. I will be, appreciate you help . Thank you.


Hi,

Thanks for the message. Please try the troubleshooting techniques here http://www.ectaco.com/posts/list/52639.page

Try each one step by step.

Hope this helps!

Jerry C,
Ectaco Inc
www.ectaco.com


Please make sure you review each threads unique RULES before posting.
Rdellafo



Joined: 11/03/2011 18:16:05
Messages: 3
Offline

Hi Jerry : I have tried the soft reset, the soft reset and sync, and the hard reset step by step, but I had as a result, each time, that the Fatal Error window came back. I think that could be relevant to give you an additional information: When I was recharging the battery, I connected my device to my PC (Toshiba , Lap Top, Satellite 1900-SP-303), according to the User Manual p.8 . Many thanks for your help ".

Rdellafo



Joined: 11/03/2011 18:16:05
Messages: 3
Offline

Hi Jerry : I have tried the soft reset, the soft reset and sync, and the hard reset step by step, but I had as a result, each time, that the Fatal Error window came back. I think that could be relevant to give you an additional information: When I was recharging the battery, I connected my device to my PC (Toshiba , Lap Top, Satellite 1900-SP-303), according to the User Manual p.8 . Many thanks for your help "
Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
Offline

Rdellafo wrote:Hi Jerry : I have tried the soft reset, the soft reset and sync, and the hard reset step by step, but I had as a result, each time, that the Fatal Error window came back. I think that could be relevant to give you an additional information: When I was recharging the battery, I connected my device to my PC (Toshiba , Lap Top, Satellite 1900-SP-303), according to the User Manual p.8 . Many thanks for your help "


Hey,

Thanks for the message, ok this means we have narrowed down the issue to the software on the device or the ability for the device to read it.

Please contact our tech support. Use your order number and provide them with the error message for quick help. The number is 718-728-3605 or you can email support@ectaco.com

Hope this helps!

Jerry C,
Ectaco Inc
www.ectaco.com


Please make sure you review each threads unique RULES before posting.
 
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