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B3 screen problem  XML
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Kmd



Joined: 07/21/2011 17:20:44
Messages: 1
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I recieved my B3 but screen is way off. I try to click one thing and completely different one appears. I cant even start it and change date and time because it wont respond to my taps with the pen. I havent called the support center yet, thought somebody would help me here.
Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
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Kmd wrote:I recieved my B3 but screen is way off. I try to click one thing and completely different one appears. I cant even start it and change date and time because it wont respond to my taps with the pen. I havent called the support center yet, thought somebody would help me here.


Hi,

Thanks for the message! Please calibrate the device and it should fix the issue.

Please go to page 11 in the users manual http://www.ectaco.com/products/materials/1/B-3_Phrasebook_UM_web.pdf

In the Main menu tap the launcher menu button. Than tap on "pen calibration"

Hope this helps!

Jerry C,
Ectaco Inc
www.ectaco.com


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