[Logo]
  [Search] Search   [Recent Topics] Recent Topics   [Hottest Topics] Hottest Topics   [Members]  Member Listing   [Groups] Back to home page 
Forum rules     [Register] Register / 
[Login] Login 
        Now, by registering on our forum you get a chance to receive giveaway offers, valuable discounts and other great deals! There is no obligation to buy anything - just register and contribute to the forum to take advantage of this great opportunity.
Can't get Operating system to load on EBM-911  XML
Forum Index » Software
Author Message
Karl



Joined: 03/08/2011 12:11:23
Messages: 1
Offline

I have installed the Desktop Manager on my windows XP PC. When the I try to install the O/S the install tries to connect to Franklin.com even though I
installing from the CD and fails. I have also did the download through the browser option and it appears the O/S files are in the contents folder.
However, i cannot figure out how to get the O/S to the device.
Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
Offline

Karl wrote:I have installed the Desktop Manager on my windows XP PC. When the I try to install the O/S the install tries to connect to Franklin.com even though I
installing from the CD and fails. I have also did the download through the browser option and it appears the O/S files are in the contents folder.
However, i cannot figure out how to get the O/S to the device.


Hi,

Thanks for the question and sorry for the delay. I will have someone from our software team help you out, they should submit a reply within 24 hours. Thanks!

Jerry C,
Ectaco Inc
www.ectaco.com


Please make sure you review each threads unique RULES before posting.
valyar



Joined: 03/03/2006 08:25:28
Messages: 347
Offline

Hi,

Thank you for your inquiry.

Franklin changed the structure of their website, which may have caused this issue.

Please download the eBookMan operating software online at
http://download.franklin.com/franklin/data/public/ebookman/ebookman_install_pc_en_full.exe
http://www.franklin.com/ebookman/download_software.asp

You may also download the complete user's guide online at http://www.ectaco.com/support/manuals

Should you need any personal assistance, please feel free to contact our tech support team at support@ectaco.com.

Best regards,
Val Reaves,
Sales Manager,
ECTACO, Inc.
mailto:sales@ectaco.com
http://www.ectaco.com
[Email]
zhuki



Joined: 09/24/2011 13:38:06
Messages: 1
Offline

wow awesome support... thanks =/ I seem to have the same problem and this totally helped me.

As you hopefully are aware, I'm being sarcastic! Does anyone have a real solution to this problem described by the OP. I have the MMC with the Operating System, how do I install it as it not reading the OS from the card from what I see.

Regards,

valyar wrote:Hi,

Thank you for your inquiry.

Franklin changed the structure of their website, which may have caused this issue.

Please download the eBookMan operating software online at
http://download.franklin.com/franklin/data/public/ebookman/ebookman_install_pc_en_full.exe
http://www.franklin.com/ebookman/download_software.asp

You may also download the complete user's guide online at http://www.ectaco.com/support/manuals

Should you need any personal assistance, please feel free to contact our tech support team at support@ectaco.com.

Best regards,
Val Reaves,
Sales Manager,
ECTACO, Inc.
mailto:sales@ectaco.com
http://www.ectaco.com
 
Forum Index » Software
Go to: