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ITravl and Cpen  XML
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Jos



Joined: 02/21/2011 07:50:56
Messages: 1
Offline

Hello,

Could you explain how to connect the CPEN to the itravl? I tried to connect the pen directly to the itravl but it is not recognized.
I tried to do the reset as mentioned in another post (after removing the CF card, checking the write lock, inserting the card again and performing the reset) without result.

Maybe I need to connect it over the USB cradle which was not supplied with my ITravl (deluxe)?

Or do I need to upgrade the firmware first? Where can I find out what the current version is and where can I find the newest version of the firmware?

I have downloaded the ECTACO drivers at CPEN for my PC and see that the cpen is functioning on my laptop.
Jerry



Joined: 06/28/2010 05:09:51
Messages: 908
Offline

Jos wrote:Hello,

Could you explain how to connect the CPEN to the itravl? I tried to connect the pen directly to the itravl but it is not recognized.
I tried to do the reset as mentioned in another post (after removing the CF card, checking the write lock, inserting the card again and performing the reset) without result.

Maybe I need to connect it over the USB cradle which was not supplied with my ITravl (deluxe)?

Or do I need to upgrade the firmware first? Where can I find out what the current version is and where can I find the newest version of the firmware?

I have downloaded the ECTACO drivers at CPEN for my PC and see that the cpen is functioning on my laptop.


Hey,

Thanks for the question. Did you purchase the iTravl directly from us? If so i can find out if the unit is compatible with the C-Pen. You can provide me your order number or a shipping zip code and approximate date of purchase. You can send it in a PM (private message).

OR

Let me know how many languages are on your device and if you have a statue of liberty on the interface.

Thanks!


Jerry C,
Ectaco Inc
www.ectaco.com


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