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I must start by saying that I really enjoy my Jetbook Lite. I've had it since Feb of this year. This is the 1st problem I've had. I took it to an appointment yesterday and when I turned it on, there is a very visible bar that is lighter that the text on the left side of the screen. Has anyone else had this problem? What did you do to fix it? I've pulled the batteries (for a few minutes) and re-installed the newest firmware but no luck.
ghost wrote:The line is a vertical line that runs the entire length of the left side of the screen. I contacted Ectaco at that email and I've requested an RMA number.
Ok great, it definitely sounds like a hardware issue and should be covered under the one year manufacturer warranty. You can contact firstname.lastname@example.org. Make sure you have your order number or proof of purchase so they can file a warranty claim.
Hope this helps!
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