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C-Pen 20 isn't detected on Windows 7 64-bit  XML
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ilyakleyman



Joined: 04/20/2010 10:53:02
Messages: 2
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I am trying to make C-Pen product (black) work on my Windows 7 64-bit system, but unsuccessfully.

I have installed latest drivers from http://www.cpen.com/laddaner.php?f=CPen20WhqlDriverSetup.exe.

Then I have installed software that was on the CD that came with the product and plugged the pen into rear USB port on the computer.

I see that systray icon for C-Pen/Ectaco reports the pen as not connected. Device Manager shows that driver for it has not been installed. I tried to install the driver manually by pointing the installer to c:\Program Files (x86)\C Technologies\C-Pen 20\UsbDriver, but that did not work either.

Please, help. This is an urgent matter for me.
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valyar



Joined: 03/03/2006 08:25:28
Messages: 347
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Dear Ilya,

Please contact the product developers at www.cpen.com in order to resolve the problem.

You may submit your request online at
http://www.cpen.com/artikel.php?aid=54

Best Regards,
Val Reaves,
Sales Manager,
ECTACO, Inc.
mailto:sales@ectaco.com
http://www.ectaco.com
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the_buff



Joined: 08/28/2009 19:51:37
Messages: 3
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Hmmm...any more progress on this?

I was actually planning on installing my C-Pen on a fresh install of x64 Windows 7.

Did you get it to work, or do I need to run this in virtual xp or something?
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ilyakleyman



Joined: 04/20/2010 10:53:02
Messages: 2
Offline

Yes, I managed to get this working after uninstall/reinstall of drivers for the C-Pen.
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the_buff



Joined: 08/28/2009 19:51:37
Messages: 3
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Excellent, I'll give it a try.


Thank you.
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