jetBook Lite firmware

I've just received my new jetBook Lite, loaded with firmware 0.14b patch v13. Just a few questions:
- is it the latest one? on the web site I can find only the 0.33g version for normal jetbook
- when will you release a new version? will it contain the ePub DRM support?

This message was edited 1 time. Last update was at 11/29/2009 12:44:02

Dear Customer

The latest Firmware for Jetbook is 0.34b. That's probably what You have, because we don't have 0.14b version.
0.34b version supports ePub and DRM formats.

Please, contact me if You have any questions.

Best Regards,
Pavel - technical support
Ectaco INC,
Phone: 718-728-3605

I'm talking about the new JetBook Lite. The firmware is exactly what I said, it's displayed in the system settings.

This message was edited 1 time. Last update was at 12/01/2009 15:27:37

Dear Customer

Firmware which is currently available doesn't support DRM files neither for Jetbook nor for Jetbook-Lite.
We've been planning to release updates in December.

Best Regards,
Pavel - technical support
Ectaco INC,
Phone: 718-728-3605

Thanks for your reply, but may you be more explicative? I've not understood yet:
- if jetbook and jetbook lite firmwares are different or not
- why my new jetbook lite reports software v0.14b
- if jetbook lite already supports B&N DRM (as stated on the website) or the upcoming firmware is needed
- if the upcoming firmware will support also EPUB DRM

This message was edited 1 time. Last update was at 12/11/2009 17:08:34

Dear Customer,

Jetbook and Jetbook Lite Firmware are different.

The latest Firmware for Jetbook Lite is 0.14k.

It does support DRM files.

You may download the latest Firmware here:

ftp://custftp:FQSswyvGQ20So@ftp.ectaco.com/Lite_0.14k.exe

Please, contact ECTACO TechSupport for further assistance.

Best Regards,

Pavel - technical support

Ectaco INC,

Phone: (718-728-3605

Thanks for the link. On the FTP site I can find only the 0.14i version, not 0.14k. Was it a typo or the new firmware has not been uploaded yet?

green wrote:It does support DRM files.

EPUB and/or Barnes&Noble ? DRM is not a format, it's an additional restriction on existing formats.

Why should we ask the same thing three times hoping to get an answer, when in less than 5 minutes you could write a complete and comprehensive reply?

This message was edited 1 time. Last update was at 12/17/2009 12:14:24

Dear Customer

Jetbook-Lite version 0.14i supports both epub and pdb books which are provided by Barnes and Noble. You may call at 1-718-728-6110 if You have any questions.

Best Regards,
Pavel - technical support
Ectaco INC,
Phone: (718-728-3605

alexdupre asked for the latest firmware on Nov 11th, almost 6 weeks ago.

I have a JetBook Lite with firmware at i and cannot find k. I also bought a Lite for a gift, but it makes it difficult to buy more as gifts or to recommend this product when the latest firmware updates are not conspicuously available for download like they are with EVERY other reputable computer/peripheral manufacturer.

Your product has software imperfections and ommisions that we expect will be continuously re-evaluated and corrected-would you like a list? But it does not give customers a good impression when you do not make your updates EASILY available to the customer. What kind of marketing is this?

Sorry. The date for firmware request was Dec 11th, not Nov 11th- 10 days ago, but still no answer. But the question remains about posting a link to latest firmware on your website.

ronouel wrote:Sorry. The date for firmware request was Dec 11th, not Nov 11th- 10 days ago, but still no answer.

To be precise, it was Nov 23rd, 1 month ago.

I'd like to see also a changelist for every new firmware revision.

They posted it up on their FTP site last Friday:

ftp://80.247.183.35/JL08-v0.14k.zip

They just haven't posted any info about it yet. They also have a new version of the regular Jetbook firmware there as well:

ftp://80.247.183.35/jl04_v033h.zip

And before anybody goes and asks if it's a legit site, it's the same ftp site they have posted on their own web page for the 33g firmware download link...

Thanks. How did you find them? The FTP server doesn't seem to list directory content.

It does if you use the old command line ftp command in windows, and instead of using DIR, you use ls to list the files. Just make sure you use BIN before downloading (GET FILENAME). This is one case where the nice windows-based gui driven FTP program doesn't hold up against the old shell-based ones. Even ncftp's command line ftp client didn't show files, but the other does.

I kind of got fed up waiting for them to email out the new firmware & instructions, and happened across this one (it was built last friday, so it's fairly new), and found the .33h for my other jetbook too. No clue what the changes are in either one though (and the .33h doesn't do DRM still, so no luck there yet).