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I ALSO can't register my software  XML
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Author Message
liamidroj



Joined: 09/10/2009 20:41:17
Messages: 1
Offline

I see many people have the same problem.
My purchase number is ES-238911
I've bought FOUR PRODUCTS and I've received the links and the "keys" lingvosoft-dictionary-pkpc-spachi(trad)-nt-41, lingvosoft-phrasebook-pkpc-spachi(mromo)-t-24, lingvosoft-phrasebook-pkpc-spachi(mtrad)-t-24 and lingvosoft-picturedictionary-pkpc-spachi(mtrad)-nt-13.
Same as I read from other people, my software works but I can't register. It has no option to look for the registration file, it begins a search but without results.
I've edited the files and compared with the information in "About" in software and it's same product and same version, but I can't register.
I travel to China very soon, today, and I think I will have no translators for my travel, so if that happens I want my money back.
I've readed other posts and I see no solutions so I think there is something wrong in your software.
I hope at least you can answer fast.
Thank you in advance
Jordi Santos
valyar



Joined: 03/03/2006 08:25:28
Messages: 347
Offline

Dear Jordi,

Please forward this information along with the the registration key files to our tech support at support@ectaco.com

Please make sure to include your order reference number and a full name of the ordered product.

Best regards,
Val Reaves,
Sales Manager,
ECTACO, Inc.
mailto:sales@ectaco.com
http://www.ectaco.com
[Email]
 
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