Duzzy wrote:why are you ignoring me?
Again i apologize for any confusion. The iTravl website is not our website, Our website is wwww.ectaco.com
This is a forum for technical support. As i already mentioned you need to contact customer service at this point. You can contact iTravl customer support at this link http://www.itravl.net/support/
Unfortunately their is no further technical service that can be provided here so this thread will be locked. Again please direct any further questions to iTravl support or email@example.com
Hope this helps!