Jetbook is not responsive anymore

Hi,

For a couple of weeks ago i noticed that my Jetbook Colors battery was drained so i tried to recharge it.

However, since then I am stuck with the same page of a pdf document that i read last. I tried to power the device on / off again by holding the power slider for several seconds down. What happened was at a point the blue light beneath the OK button lit up and started to blink. But nothing happens on the device.

I had the device connected to the power supply over the night, the red light was showing to indicate that it was charging. The next morning, I checked that the red light was gone and I tried again to power off / on the device. But that does not seem to make any difference.
The powering on off i did while the device was still connected to the powersupply and as well while i had removed it from it with the same result.

It is possible to access the content of the device through the USB cable while connected to the computer, so the storrage seems to work.

I have no SD cards inserted into the device, I have not updated my Jetbook Color since i bought it, 12 of May 2012.

Any suggestion how to get around this issue and what might cause it?

Thanks in advance.

This message was edited 1 time. Last update was at 09/14/2013 07:10:31

And one more thing: I also did try to reset the device but that did not help either.

diensdal wrote:And one more thing: I also did try to reset the device but that did not help either.

Hello,

I looked over the issue and i can't be sure what it can be. I suggest contact the support team. You can email tech@ectaco.com

Hope this helps!