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Forum Index -> ECTACO iTRAVL Forum New Topic Subject Message body Emoticons  Text Color: Default Dark Red Red Orange Brown Yellow Green Olive Cyan Blue Dark Blue Violet White Black  Font: Very Small Small Normal Big Giant Close Marks [quote=green]Dear Customer In order to fix that problem, You have to pull the battery out and leave it for 30 minutes, then put it back in and make sure it is inserted tight. Then charge the device for 5 hours and check how it works. If You've done all that and it still doesn't work, You need to make hard reset: - press On/off and hold it; - press RESET and hold it as well; - keep holding both buttons for 5 seconds and then release RESET only, but continue to hold On/off; - release On/off in 3 seconds more; - Main menu will appear; - choose SELF TEST; - choose RAM; - wait for 3 minutes while system check memory; - press RESET after memory check will be completed; The unit is the best on the market and must work correctly. Please, contact ECTACO Technical Support by phone or via email if You ever have any questions. Customer Support Ectaco Electronic Translators www.ectaco.com[/quote] Options Disable HTML in this message Disable BB Code in this message Disable smilies in this message Append Signature ( Signatures can be modified on "My Profile" page ) Send notify when a reply is post